Our Oral-B electric toothbrushes all come with region specific battery chargers. To use them abroad you may need a voltage converter, plug adapter, or both as it depends on the country you are traveling to.
Follow these simple steps to find out if you can use your toothbrush abroad:
- Check the voltage printed on the base of your charger.
- Check the voltage of the country you are travelling to.
- Check the table below to find out if you need a voltage converter.
| Printed on base | Where can it be used? | Do I need a voltage converter? |
|---|---|---|
| 100-240V Smart Plug with some Genius models | Globally | No |
| 220 - 240 Charging Stations including Genius | In countries with 220-240 V (for example most European countries, AAI area, not in US/Canada) | Yes - if the voltage in the country you are travelling to is less than 220 |
| 110 Volts 60 cycles | In countries with 110 volts (for example US/Canada) | Yes - if the voltage in the country you are travelling to is higher than 110 |
| Printed on base | 100-240V Smart Plug with some Genius models |
|---|---|
| Where can it be used? | Globally |
| Do I need a voltage converter? | No |
| Printed on base | 220 - 240 Charging Stations including Genius |
| Where can it be used? | In countries with 220-240 V (for example most European countries, AAI area,not inUS/Canada) |
| Do I need a voltage converter? | Yes - if the voltage in the country you are travelling to is less than 220 |
| Printed on base | 110 Volts 60 cycles |
| Where can it be used? | In countries with 110 volts (for example US/Canada) |
| Do I need a voltage converter? | Yes - if the voltage in the country you are travelling to is higher than 110 |
To help ensure a reliable battery life, have your electric toothbrush fully charged before travel. The battery-life should last between 5 and 14 days on a fully charged brush.
Most electric toothbrushes need anywhere between 12 to 18 hours* on average to fully charge. If you’re not sure how long to charge your Oral-B toothbrush for, you can check your handle’s user manual for the full time needed.
If you’re not getting the full usage time from your Oral-B electric toothbrush, first check that the power outlet you’re using is working properly. For additional support, you can contact our customer service team or learn why your electric toothbrush won’t hold a charge.
To better maximize the longevity of your Oral-B electric toothbrush and charger be sure to clean it regularly, even when traveling. To safely clean your electric toothbrush charger, make sure to unplug it before wiping it down with a damp cloth. Learn more on how to clean your Oral-B electric toothbrush, brush head, and base properly to remove debris and keep your brush hygienic.
*Applicable to all Oral-B handles except the Oral-B iO 7, 8 and 9 Series which require an average charge time of just 3 hours.
What is a plug adapter?
A plug adapter allows a dual-voltage appliance from one country to be plugged into the wall outlet of another country. They do not convert electricity.
What is a voltage converter?
A voltage converter is an electric power conversion device used to change the electrical output of a power source. You can find plug adapters & voltage converters at most electronics or travel stores. Oral-B does not make either.
Are you travelling from the USA to Europe?
If your charger is a USA 110v you can purchase an Oral-B 220v charger which can be used overseas, instead of using a voltage converter. The charger will work in most European countries that have the two round plug ends. We also recommend purchasing a plug adapter in case you visit a country that has a different plug style such as the UK.
For all rechargeable brushes except those with lithium-ion batteries (e.g., 7000, 5000, 1000):
You can order a genuine Oral-B 220v charger (part number 81477283) directly from our Authorized NA Parts Distributor, Encompass, at: https://braun.encompass.com/item/10624247/Oral-B/81477283/. https://braun.encompass.com/item/10624247/ Oral-B/81477283/.
For rechargeable brushes with lithium-ion batteries (Genius, 6000/6500/7500; says Type 3765 on bottom of handle):
You can order a genuine Oral-B 220v charger (part number 81574175) directly from our Authorized NA Parts Distributor, Encompass, at: https://braun.encompass.com/item/10868429/Oral-B/81574175/. https://braun.encompass.com/item/10868429/ Oral-B/81574175/.
Helpful links:
www.oralb.com
www.service.braun.com
This is a public-facing article intended to help consumers self-serve.
Additional information regarding adapters/converters
VERY IMPORTANT: The voltage rating of the charger and the voltage in the outlet have to be the same in order to use the product without damaging it.
If the charger voltage and the country outlet voltage match, but the plug is a different shape (doesn't fit the socket), they can use a plug adapter. These can be purchased at stores like Best Buy, online or in small electronics stores.
If the charger voltage and the country voltage DO NOT match, there might be a couple options:
- Consumer can buy a voltage converter (may also be called a travel adapter/converter). A converter either ramps up power or reduces it, depending on what you are converting to and from (i.e., 110v to 220v or 220v to 110v). Again, try Best Buy, searching online or in small electronics stores
- If someone from NA is travelling to Europe, they can purchase an Oral-B 220v charger which can be used overseas. This way you do not have to use a converter (and it's a less expensive option). The charger will work in most European countries that have the two round plug ends. We also recommend purchasing a plug adapter in case you visit a country that has a different plug style. See response above for links to purchase on Encompass site.
** Recommend that if a consumer is travelling, they are much better off purchasing the European equivalent chargers which we sell.
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