Crumbl Cookies, the popular bakery franchise, violated child labor laws in 6 states (2024)

The U.S. Department of Labor found violations affecting 46 minor workers at 11 franchises nationwide

By Joy Saha

Staff Writer

Published January 5, 2023 11:05AM (EST)

Crumbl Cookies, the popular bakery franchise, violated child labor laws in 6 states (1)

Signs for Crumbl Cookies beside a palm tree at Veranda shopping center in Concord, California(Gado/Getty Images)

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Crumbl Cookies, the franchise of bakeries known for its rotating menu of fun flavored cookies, is under fire for violating child labor laws in six states, according to the U.S. Department of Labor.

The department's Wage and Hour Division found violations affecting 46 minor workers at 11 franchises located in California, Minnesota, New Hampshire, Tennessee, Utah and Washington. Per a press release obtained by ABC4, an investigation found that the franchises in question allowed young employees, "many 14 and 15 years of age," to work more than the law permits or in "hazardous or prohibited occupations." Additional violations included minors operating dangerous machinery, like ovens, and working more than 40 hours per week.

Although labor laws vary from state to state, many laws prohibit 14 and 15-year-old workers from working more than 8 hours per day or working over 40 hours per workweek. Minors also can't work before 7 a.m. or after 7 p.m., except from June 1 through Labor Day, when their night shifts can end at 9 p.m.

The specific names of the 11 Crumbl franchises are as follows: Andersen Brentwood Inc., Walnut Creek Cookies LLC, Tri-Valley Treats LLC, Alpine Country Road LLC, Daniel Webster and Silver Dr NH LLC, Celestial Creations Hixson LLC, BE Bountiful LLC, BE Centreville LLC, Farr Bakeries LLC, SPB Investments II LLC and Limitless Enterprises LLC.

Tri-Valley Treats LLC, located in San Ramon, CA, has 9 affected minor employees and $15,417 in penalties, making it the franchise with the highest violations.

Collectively, Crumbl owes $57,854 in penalties. However, considering that Crumbl operates more than 600 locations in 47 states, the cookie franchise should have no problem paying their debts.

In response to the recent news and a request from ABC4 for further comment, Crumbl released this statement:

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At Crumbl, we are committed to maintaining a safe and welcoming work environment for all of our franchisees and their employees. We take any violation of federal labor laws very seriously. We were deeply disappointed to learn that a small number of our franchised locations were found to be in violation of these laws.

We are actively working to understand what has occurred at these specific store locations and will take appropriate action to ensure that all of our franchisees are fully compliant with the law. We apologize to any of our franchisees' employees who may have been affected by this situation and want to assure the public that we are committed to upholding the highest standards of integrity and compliance at every Crumbl location.


By Joy Saha

Joy Saha is a staff writer at Salon. She writes about food news and trends and their intersection with culture. She holds a BA in journalism from the University of Maryland, College Park.

MORE FROM Joy Saha

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Crumbl Cookies, the popular bakery franchise, violated child labor laws in 6 states (2024)

FAQs

How did Crumbl Cookies violate child labor laws? ›

Per a press release obtained by ABC4, an investigation found that the franchises in question allowed young employees, "many 14 and 15 years of age," to work more than the law permits or in "hazardous or prohibited occupations." Additional violations included minors operating dangerous machinery, like ovens, and working ...

Why did Crumbl Cookie get sued? ›

The suit alleged that Dirty Dough infringed on Crumbl Cookies, producing products “similar to Crumbl's in both expression and look and feel.” The suit also called out Dirty Dough's packaging as “confusingly similar to Crumbl's packaging.”

Did the crumbl cookie get in trouble? ›

The U.S. Department of Labor fined Crumbl Cookies franchises in six states last month for violating child labor regulations. Following a federal investigation, the franchise owners were hit with penalties totaling nearly $58,000.

What is the Crumbl cookie copycat lawsuit? ›

The so-called “Utah cookie wars” began in May 2022 when Crumbl filed a federal lawsuit accusing rivals Dirty Dough and Crave Cookie Co. of using what it called “confusingly similar” logos, websites and other marketing materials.

Why is the Crumbl cookie canceled? ›

Crumbl Cookies, the TikTok-famous cookie chain, is feeling the heat after a federal investigation found that nearly a dozen of the company's franchise locations violated child labor law regulations.

How does Crumbl Cookies treat their employees? ›

Crumbl Cookies Franchises has an employee rating of 3.3 out of 5 stars, based on 1,160 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Is Crumbl still suing Dirty Dough? ›

Crumbl's statement concluded: ”Crumbl and Dirty Dough are pleased that they have been able to work together to resolve this dispute and each remains dedicated to serving its customers with excellence. Crumbl and Dirty Dough wish each other success in their future endeavors.”

Why not to eat Crumbl Cookies? ›

The consumer advocacy group wrote that a chocolate chip cookie from Crumbl has a full day's worth of saturated fat and more than half a day's worth of added sugar.

Why do people not like Crumbl Cookies? ›

These cookies fall squarely under that title of “viral sensation.” They are often dragged for their doughy, cakey texture, their sometimes questionable flavors, and, most often, for being far too sweet—they are topped with frosting after all.

What is the Starbucks child labor scandal? ›

Starbucks sued for allegedly using coffee from farms with rights abuses while touting its 'ethical' sourcing. The lawsuit calls for the coffee chain to end its “unfair and deceptive” trade practices and argues that the company is aware of the child and forced labor on some of its supplier farms.

What chocolate companies are sued for child labor? ›

The suit, brought by International Rights Advocates in the D.C. Superior Court, accuses chocolate giants Mars, Mondelēz and Cargill of purposely dragging their feet to phase out the use of child labor, misleading the public about their efforts and condemning generations of children to a life of poverty and dangerous ...

Is Crumbl Mormon owned? ›

They were founded by 2 Mormon cousins in Utah. I know they were founded by cousins. I just didn't know they were Mormons. I believe they tend to have a sweet tooth.

Is Crumbl in all 50 states? ›

Since opening its doors five years ago, Crumbl has expanded to over 800+ bakeries in 50 states, making it the fastest-growing cookie company in the U.S.

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