Urgent Care and Express Care Clinics (2024)

Cleveland Clinic Express Care® Clinics and Urgent Care Clinics are designed to provide patients with quick access to medical care for common health problems.

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When Should I Go to an Express Care Clinic?

When you're sick with a cold or your child has an ear infection, Cleveland Clinic is here to help. At a Cleveland Clinic Express Care® Clinic or Urgent Care Clinic, you can get walk-in convenience and the treatment you or a family member needs as soon as possible from our board-certified physicians, nurse practitioners and physician assistants. No appointment is necessary, and we offer convenient locations throughout northeast Ohio.

Our Express Care Clinics provide easy access to cost-effective treatment for patients ages 2 years and older for common medical issues including:

  • Cold, cough, and flu symptoms, viral infections
  • Conjunctivitis (pink eye)
  • Diarrhea
  • Earache
  • Insect bites and stings - including tick bites
  • Minor aches and pains (without serious injury)
  • Minor burns
  • Minor injuries - sprains, strains, minor joint pain
  • Nausea, vomiting
  • Sinus infection
  • Skin injuries not requiring suturing*
  • Skin rashes - poison ivy, ringworm, shingles, scabies, impetigo
  • Sore throat
  • Sports physicals (ages 13+)
  • STD checks (ages 15+)
  • Urinary tract infections (ages 4+)
  • Evaluation of a new work related injury (only available for services included on this list)

*Express Care offers non-invasive skin closures for minor lacerations.

In addition to treating these common medical ailments, our Urgent Care Clinics can provide medical treatment and specialized care for injuries or illnesses that need prompt attention in the next 24 hours. These include:

  • Broken bones and fractures
  • Diagnostic x-rays
  • Rising temperatures
  • Severe sprains

If you have chest pain, shortness of breath, dizziness, a severe headache, broken bone, or other serious problems, please go to the nearest emergency department or call 911.

Not sure where to go for care?

Express Care Clinics are not the right choice for wounds needing stitches or excessive bleeding! In that case, please visit one of our emergency rooms immediately. In non-emergency situations, you can also see a provider with a virtual visit from your laptop, tablet or smart phone using the MyClevelandClinic (TM) app.

  • Learn more about how to choose where to go for care

Have questions about payment?

Most insurance plans are accepted. Payment, including co-pays, is required at time of service.

Online Express Care Options

In addition to Express Care Clinics, Cleveland Clinic also offers online express care options that you can access without having to travel to a facility to see a physician in person.

MyClevelandClinic®

Cleveland Clinic Express Care virtual visits are simple, affordable online services that let you see a healthcare provider for nonemergency concerns via your smartphone (iOS and Android), tablet or computer. Once you are connected to your virtual visit, a healthcare provider will review your history, answer your questions and at their discretion diagnose, treat and even prescribe, when appropriate, medication. If you receive a prescription, we’ll send it straight to your pharmacy. Virtual visits on demand are available to patients who reside in Ohio, Florida or Nevada, age 2 and up.

  • Learn more about virtual visits.

Ortho Express Care™

Avoid the Emergency Department if you or a family member (ages 2 and older) have a joint, muscle or bone injury. Cleveland Clinic Ortho Express Care™ offers quick access with an orthopaedic specialist.

Schedule an appointment for:

  • Sudden joint, bone or muscle injuries.
  • Swollen or painful joints.
  • Sports or exercise-related injuries (no concussions).
  • Simple fractures.
  • Sprains and strains.
  • Other musculoskeletal injuries.

Ortho Express Care locations with self-scheduling

This is not a walk-in service. Online self-scheduling is offered at these locations. Appointments are available from 4 p.m. – 8 p.m., Monday through Friday.

How do I schedule my Ortho Express Care appointment?

Self-Schedule Online

Avon - Richard E. Jacob’s Health Center

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Independence Family Health Center

  • View current hours

Solon Family Health Center

  • View current hours

Ortho Express Care locations with walk-in services

You don’t need an appointment to visit these locations, and online self-scheduling is not currently available.

Union Hospital Orthopaedics (Dover)

  • View current hours

Cleveland Clinic Patricia Lichtenberger Medical Plaza (Florida)

  • View current hours

Method of payment

Most insurance plans are accepted. Payment, including co-pays, will be required at time of service.


Urgent Care and Express Care Clinics (2024)

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