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DepartmentBooth Career Services: Operations
About The DepartmentThe University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.
Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.
Chicago Booth Is Proud To Claim
an unmatched faculty.
degree and open enrollment programs offered on three continents.
a global body of nearly 56,000 accomplished alumni.
strong and growing corporate relationships that provide a wealth of lifelong career opportunities.
As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment.
For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.
Job SummaryThe Manager is primarily responsible for the downtown Gleacher Center Career Services office’s initial public interactions with over 1400 Evening and Weekend MBA students, 52,000 Booth alumni, and students matriculating in Booth’s newest programs, Master in Management and Master in Finance. Based on Career Services offerings, the manager quickly assesses various needs and promptly addresses or refers students and alumni as appropriate.
Responsibilities
Develops an understanding of career management issues and Career Services offerings to assess, manage, and respond to initial student and alumni requests. Common requests include but are not limited to assistance with identifying, accessing, and using the appropriate resources, scheduling and canceling coaching appointments, and registering for career programming.
Gains an understanding of Career Services programs and other Booth department events to respond to alumni and students’ needs.
Continually assesses new technologies and leverages existing technologies to improve the delivery of Career Services offerings to be responsive to the needs of alumni and students across MBA programs; evaluates and improves business processes to support Career Services productivity.
Oversees daily business operations of the Career Services office to ensure maximum expense control and support maximum productivity. This includes managing the administrative budget for the office with monthly reconciliation of internal accounts with official University ledgers, overseeing the payment disbursem*nt, reconciliation, troubleshooting process of all incoming invoices and payments, purchasing office supplies, and vendor management.
Creates and maintains coaching usage dashboards and provides monthly analysis of coaching activity to the Director, Career Management, and Associate Dean, Career Services, noting key highlights and trends.
Assists with critical planning- and execution-related responsibilities ranging from broad implementation for in-person and virtual events to managing detailed logistics. Critical review- and evaluation-related activities may include developing and implementing evaluation surveys and analyzing collected data to provide recommendations for program/service enhancements and innovation.
Maintains accuracy of career services content for student intranet pages and alumni website, collaborating with team on quarterly and ad hoc edits and updates.
Manages quarterly process to provide new students access to a wide range of career resources. Works with various external vendors and internal systems to add new students, remove inactive students, and update graduates with appropriate access.
Serves as a resource to students and alumni, responding appropriately to a wide range of career inquiries and requests via the office’s main phone line, general email inbox, and walk-ins to the Career Services suite.
Conducts mock interviews, reviews resumes and cover letters, and coordinates other interview related programming in both individual and group settings.
Develops original content for career related publications and assists with the editing and distribution of Career Services communications materials.
Performs other related work as needed.
EducationMinimum QualificationsMinimum requirements include a college or university degree in related field.
Work ExperienceMinimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
CertificationsPreferred QualificationsExperience
Working in higher education and/or familiarity with MBA, Masters level, or undergraduate business careers.
Managing programs or projects involving people who may or may not report to you.
Technical Skills Or Knowledge
Demonstrated proficiency with MS Office (Word, Excel, PowerPoint, Outlook, Teams).
Familiarity with project management, survey tools, and website editing platforms a plus (e.g., Qualtrics, Asana, Sitecore).
Basic data analysis skills.
Learn new software programs.
Preferred Competencies
Outstanding verbal and written communication and organizational skills.
Work independently with little supervision; possess a self-motivated disposition; think creatively, identify improvement opportunities, and recommend required effective changes.
Professional demeanor, including tact, discretion, and a customer service-oriented approach.
Excellent marketing, critical thinking, analytical, and persuasion skills.
Work on different projects simultaneously and meet strict deadlines with frequent interruptions.
Demonstrated ability to work effectively and diplomatically with colleagues and students, alumni faculty, and corporate contacts.
Working Conditions
The current schedule for this position is Monday through Friday, 9:30 am – 6:00 pm.
During orientation and in the fall, five days onsite. In the winter, spring, and summer quarters, three days onsite and two days remote.
Work extended hours and attend student events, occasionally on weekends and evenings.
Application Documents
Resume/CV (required)
Cover Letter (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Posting StatementThe University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circ*mstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Seniority level
Mid-Senior level
Employment type
Other
Job function
Human Resources
Industries
Higher Education
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